Well. This month has been fairly crap.
Perhaps Andy’s suggestion of greeting each customer with a bearhug may be worth considering.
I enthusiastically clutched at a complete stranger once as he looked just like a friend – someone I would greet with a hug and a buss without causing undue discomfort. In my defence, I wasn’t wearing my specs, I think I successfully turned it into a modernistic dance move and the bloke in question comes in all the time now. (I’m hoping that’s due to the fantastic coffee as opposed to the false impression that the intimacy of the greeting will increase with every visit: sort of like a loyalty card in Costa, but instead of a free drink you get…I’ll leave that thought there. My mother may read this.)
Perhaps I’ll stop trying to make a profit and just settle for occasional company.
Posted by biblocafe 